A while back, I posted a blog entry mentioning a couple project management web sites I had found that were inspired by Base Camp but seemed to have things done up right. I got a comment from the folks at DeskAway.com, suggesting that I check that service out. I found some really annoying issues up front, and I was very vocal about how turned off I was by the otherwise fantastic site because of those issues.

Those issues have been dealt with, though, and although the site is not bug-free nor flawless, it is now proving to be by far the best project management web site I have ever touched. I initiated a big project at work on the site and after I added a few co-workers and my boss to the project and dropped $10 for a month of "Personal" service (mainly so I could replace the plain and boring DeskAway.com logo), my boss came back and told me he was buying a $100 (year) subscription for our company instance because he liked the site so much.

The company is surprisingly responsive to flaws mentioned on the site. I often get e-mails from the CEO himself, the same fella who posted a comment here on my blog recommending that I check it out. I tend to wonder if he is really just a signature a whole staff is reusing, because the responsiveness to my issues -- even performance issues and my own complaints about down time -- have been responded to and addressed within days.

http://www.deskaway.com/ 

Give it a look, you'll be glad you did.